Saturday, May 26, 2012

Form Over Substance?

Today we were faced with a dilemma. We went to a cafe which serves good muffins of interesting variety and other baked goodies like dark chocolate tarts. The coffee was pretty good too. So what was the problem?

Well, the decor was rustic country meets modern. It was confused and did not go together. The space was long and narrow. The tables were wrought-iron garden furniture style, the hanging lights were contemporary. The wood laminate were light-coloured and looked quite tacky. The shelving were used in an untidy manner and there were stools stored under them. A showcase for cakes and pies was stacked on the shelf backwards so that the employees could open the doors however that meant the customers had to look at the knobs and untidy wires. The airconditioning also dripped.

We struggled with the form over substance issue. Many other cafes looked good but the food was mediocre. This one was the complete opposite. It was not a difficult fix, they need to tidy up and decide what look they want. I say ditch the garden furniture and fix the drippy airconditioning. And tidy up!

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